Customer service, logistics and transportation positions across Canada
Major Client - Telecommunications
Manage a team of 15 agents, coaching, performance reports, escalation resolution. 5 years experience required.
National Distributor
Coordinate warehouse operations, optimize flows, manage carriers. Key position in the organization.
B2B Enterprise
Manage corporate client portfolio, develop relationships, achieve retention goals.
Distribution Center
Supervise forklift team, train new hires, manage priorities. Night shift premium available.
Cloud Solutions Provider
Advanced technical support, complex diagnostics, collaboration with development team.
Transport Company
Direct transportation operations, driver management, route optimization, regulatory compliance.
Financial Institution
Analyze customer satisfaction data, propose improvements, manage optimization projects.
Growing E-commerce
Manage daily warehouse operations, team of 20, KPIs, continuous improvement.
Logistics Company
Oversee daily operations, manage team of 25+, implement process improvements, meet KPIs.
SaaS Company
Manage enterprise accounts, drive adoption and retention, coordinate with product team.
Multi-service Contact Center
Design and deliver training, evaluate agents, maintain quality standards.
Regional Carrier
Plan delivery routes, optimize loads, communicate with customers.